• Hurricane Hanna is headed our way!
    Posted by Andy in News & Info on 09/04/2008Just wanted to make a quick post to let everyone know we are under a hurricane watch here in Wilmington. This means hurricane conditions are possible within 36 hours. Expect delays in support ticket response time over the weekend and possibly into next week. We are safe and well prepared for the storm. Here’s a ... Read More »
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  • New Product! m3|Spy - Web Traffic Analytics
    Posted by Alasdair in News & Info on 09/01/2008We are pleased to announce the release of our latest product, m3|Spy! It is built on our new m3 Framework and allows you to track visitors to your web site in real-time. Every visit is logged and recorded, allowing you to scroll through past visits from the same user. Find out where users arrive and leave ... Read More »
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  • m3|KB Helpdesk Widget Available
    Posted by Andy in m3|KB on 08/26/2008So you have great helpdesk software that comes with a just OK knowledge base. You realize that implementing a better knowledge base would decrease support and increase productivity. The knowledge base must seamlessly integrate into the helpdesk if it is to replace the just ok knowledge base that comes with the helpdesk. If you are ... Read More »
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